Call Us
Our scheduling team answers Monday through Friday, 8:00 a.m. to 5:00 p.m. Central time. If you're calling outside business hours, leave a message and we'll return your call the next business day.
Main line · New Braunfels office
If your concern is urgent or injury-related, tell the scheduling team when you call so we can prioritize scheduling. For a life-threatening emergency, call 911 or go to the nearest emergency department.
Other Ways to Reach Us
For general, non-urgent questions. Please don't send medical records or health details by email, it isn't a secure channel.
info@osinb.comFax records
Ask your referring provider to fax imaging and office notes before your visit.
(830) 624-7505
After-hours request
Outside business hours? Send a request through our online form and our staff will follow up the next business day.
Message after hoursSend Us a Message
This form is optional. For non-urgent questions or after-hours requests, you can send it here, or just call (830) 625-0009 and leave a voicemail. Either way, our team follows up the next business day. Calling is still the fastest way to be seen.
Your First Visit
Plan to arrive about 15 minutes early so you can complete check-in without feeling rushed. We share a visit summary with you before you leave.
- Photo ID. Driver's license or state ID.
- Insurance card. Front and back. Call your insurer beforehand if you're unsure about coverage for orthopedics.
- List of medications. Include dose and how often you take it, plus any supplements.
- Imaging, if you have it. X-rays, MRI, or CT on CD or through a share link.
- Referral & records. If your plan requires a referral, bring it. Ask your primary care office to fax recent notes to (830) 624-7505 ahead of the visit.
- A list of your questions. It is easy to forget something once you are in the room. Write them down.
What to Expect
Visit length varies. Many are quick; more involved problems take longer. Your provider reviews your history and examines the injured area. If imaging is needed, we take X-rays in our office the same day. MRI and CT are scheduled separately at an imaging facility when warranted.
You'll leave understanding your diagnosis, the first treatment step, and when to follow up or call back if things change.
Locations & Hours
- New Braunfels
960 Gruene Rd., Suite 101 · Mon–Fri 9a–5p - Seguin
1339 E. Court St., Suite 220 · - Cuero
2550 N. Esplanade St. · - Kenedy
3349 US-181 · - Hallettsville
1400 N. Texana St. · 3rd & 4th Wednesday / month, 9a–5p - Yoakum
1200 Carl Ramert Dr. · 2nd Wednesday / month, 9a–5p